Self help - for individuals, apprentices and trainees

Not sure what to do, what you are entitled to, what is expected of you? Looking for a simple explanation and maybe some help problem solving?  Try and work it out first with our self help section.

• Training
  • I have missed training classes, or have not started yet 
  • The training does not match the job
  • I want to complete my training early
  • The training is too hard
  • I want formal recognition of existing skills
• Employer
  • The training does not match the job
  • My employer will not let me go to training
  • Unsafe work practices
  • Bullying and harassment
  • How do I cancel my training contract
  • I have changed employers
  • My apprenticeship or traineeship is not registered
• Work
  • Unsafe work practices
  • I have lost my job
  • Bullying and harassment
  • I have been terminated - what do I do
  • What should I be paid?
• Training contract
  • Amending the training contract 
  • I need to change my personal details
  • How to get a proficiency certificate 
  • Suspension of contract - when and why 
  • How do I cancel my training contract
• Money
  • What should I be paid
  • Wage Top-Up
  • Living Away From Home Allowance (LAFHA)
  • Relocation assistance
  • Travel and accommodation assistance
  • Travel concession card
  • Apprentice car registration rebate
  • Tools for your trade payment
  • Trade learning scholarship
  • Support for adult apprentices