Supervising your apprentice or trainee - Video series

  • How well equipped are you to train and supervise an apprentice or trainee?
  • Are you confident that you know how to get the most out your apprentice or trainee?
  • Have you had problems with workplace training in the past?


Due to the precautionary social distancing measures recommended by NSW Ministry of Health, Training Services NSW is postponing all upcoming Supervisor Workshops. However we are implementing different ways of providing support to ensure businesses, learners, apprentices and trainees can continue to access our services.

This video series is designed for new supervisors or supervisors looking to refresh their knowledge or gain additional skills.

It includes practical strategies you can use to improve outcomes for your learner, and ultimately, your business.

We'll explore how to support the successful completion of an apprenticeship or traineeship, your legal responsiblities as a supervisor, and how to ensure everyone's safety at work.

By using real life examples, we’ll offer effective management tools including:

  • How to motivate your new learner
  • Managing mobile phone and technology use
  • Effective one-on-one coaching techniques including how to understand and work with different learning styles.

You can watch these videos in order, exploring links and downloadable study materials along the way, or you can dive into specific topics to get targeted information and support.

Video series

Supervisor resources


If you need support for your apprentices and trainees or their supervisors, please contact your local Training Services NSW centre on 13 28 11 for assistance.

Page last updated: 19 March 2020