Supervising your apprentice or trainee - free workshops and video series

  • How well equipped are you to train and supervise an apprentice or trainee?
  • Are you confident that you know how to get the most out your apprentice or trainee?
  • Have you had problems with workplace training in the past?


Training Services NSW is offering free face to face and/or virtual Supervisor Workshops to assist workplace supervisors to learn:

  • how to effectively supervise and “coach” apprentices & trainees
  • the importance of effective communication in the workplace
  • what to expect from the training provider - arranging training that works for you and your business
  • practical ideas to help address workplace bullying and harassment issues
  • about Training Services NSW - who are we and how we support you and your apprentice/trainee

Please bookmark this page as the information for our upcoming Supervisor Workshops will be updated regularly.

Please note: if you are a builder or swimming pool builder and attend a face to face Supervisor Workshop, you may earn 1 point per hour (maximum of 4 points) towards your Continuing Professional Development (CPD) simple points system as part of the NSW Fair Trading licence renewal process.

Face to face workshops

May 2021


When: Wednesday, 12th May 2021

Time: (8.45am) 9:00am - 1:00pm

Address : Corowa RSL Club - 30 Betterment Pde, Corowa NSW 2646

To secure your place in the workshop, please contact:

RSVP: Training Services NSW - Riverina Ph: 02 6937 7600 or


May 2021


When: Thursday, 13th May 2021

Time: (9.15am) 9:30am - 1:30pm

Address: Level 13, 67 Albert Avenue Chatswood NSW 2067

To secure your place in the workshop, please contact:

RSVP:  Training Services NSW - Chatswood Ph: 02 9242 1700 or


Online workshops – Mini tool box talks series

May 2021

Topic 3: Guide and Motivate

Monday 24 May 2021
Thursday 27 May 2021

Time: 10:00am - 11:00am

To secure your place in the workshop, please contact:

RSVP: Training Services NSW - Illawarra & South East NSW Ph: 02 4240 3700 or

Video series

Training Services NSW has also developed a video series for new supervisors or supervisors looking to refresh their knowledge or gain additional skills.

It includes practical strategies you can use to improve outcomes for your learner, and ultimately, your business.

The videos will explore how to support the successful completion of an apprenticeship or traineeship, your legal responsibilities as a supervisor, and how to ensure everyone's safety at work.

By using real life examples, they will offer effective management tools including:

  • How to motivate your new learner
  • Managing mobile phone and technology use
  • Effective one-on-one coaching techniques including how to understand and work with different learning styles.

You can watch these videos in order, exploring links and downloadable study materials along the way, or you can dive into specific topics to get targeted information and support.

Supervisor resources


If you need support for your apprentices and trainees or their supervisors, please contact your local Training Services NSW centre on 13 28 11 for assistance.

Page last updated: 5 May 2021