Commissioner's Information Bulletin 716

Health Services - Traineeships

Date of effect: 10 September 2021

In this new Commissioner's Information Bulletin six traineeship vocations are repealed; three traineeship vocations are varied to delete traineeship pathways and the Health Services Dental Assisting traineeship vocation is varied to update national qualification codes as follows:

Vocations repealed and associated qualification pathways deleted due to poor participation:

  • Health Services - Audiometry
    • HLT47415 Certificate IV in Audiometry
  • Health Services - Dental Laboratory Assisting
    • HLT35115 Certificate III in Dental Laboratory Assisting
  • Health Services - Indigenous Environmental Health
    • HLT26115 Certificate II in Indigenous Environmental Health
    • HLT36115 Certificate III in Indigenous Environmental Health
  • Health Services - Non-Emergency Patient Transport
    • HLT31115 Certificate III in Non-Emergency Patient Transport
  • Health Services - Pathology Assistance
    • HLT37415 Certificate III in Pathology Assistance
  • Health Services – Population Health
    • HLT26015 Certificate II in Population Health
    • HLT36015 Certificate III in Population Health

Vocations varied to delete qualification with poor participation:

  • Health Services - Aboriginal and Torres Strait Islander Health Care
    • HLT20113 Certificate II in Aboriginal and/or Torres Strait Islander Primary Health Care
    • HLT40113 Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care
    • HLT40213 Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice
  • Health Services - Hospital/Health Services Pharmacy Support
    • HLT37115 Certificate III in Hospital/Health Services Pharmacy Support
  • Health Services - Sterilisation
    • HLT47015 Certificate IV in Sterilisation Services

Vocation varied to update national qualification codes:

All other Vocational Training Orders remain unchanged.

Additionally, all industrial instruments have been updated in alignment with the review of modern awards.

Superseded Bulletin

This Commissioner's Information Bulletin supersedes Bulletin 645.

Qualifications, structure and packaging

Transition Arrangements

Industrial arrangements

Competency based completion

School based traineeships

Immunisation

Working with Children Check, the Aged Care Check and the National Criminal Record Check

Licensing and regulatory arrangements#

Registered training organisations

Funding arrangements

Inspecting Vocational Training Orders

Enquiries

To sign up an apprentice or trainee call 1300 363 831. To find a job in an apprenticeship or traineeship search here.

For implementation of new pathways in relation to this training package profile please contact Community Service & Health NSW ITAB Susan Scowcroft Mobile: 0418 487 012.

David Collins
The Commissioner for Vocational Training


Job descriptions

Certificate III trainees will learn to provide health care services to Aboriginal and/or Torres Strait Islander clients, usually as part of a team with ongoing supervision and guidance. Occupational titles may include:

  • Aboriginal health worker
  • Torres Strait Island health worker

Certificate III reflects the role of administrative workers in the health industry. These workers follow known routines and procedures, taking responsibility for their own work under general supervision. They combine communication, customer service and technical skills, and use discretion and judgment to adapt and transfer their skills to different situations.

Certificate IV reflects the role of individuals who work in a senior operational or team learning role in the health industry.

Certificate III reflects the role of allied health assistants who provide assistance to allied health professionals under predetermined guidelines. Depending on the setting, work may include following treatment plans for therapeutic interventions and/or conducting programs under the regular direct, indirect or remote supervision of an allied health professional.

To achieve this qualification, the candidate must have completed at least 80 hours of work as detailed in the Assessment Requirements of the units of competency.

Certificate IV reflects the role of workers who provide therapeutic and program related support to allied health professionals. The worker is required to conduct therapeutic and program related activities under the guidance of an allied health professional. Supervision may be direct, indirect or remote and must occur within organisation requirements. The worker is required to identify client circumstances that need additional input from the allied health professional. The worker may be engaged to work in a specialty area or work generically across the organisation in delivery of allied health assistance services. The worker, in conjunction with the allied health professional, may have responsibility for supervising other allied health assistance workers.

Certificate III trainees will learn the knowledge and skills needed to assist dentist, dental hygienist or dental therapist during all health care procedures, to help maintain high standards of infection control and to assist with practice administration.

Certificate IV trainees will learn the knowledge and skills necessary to provide an advanced level of chairside assistance to the operator, including contributing to the quality of dental care provided through well-developed communication skills; providing an oral health education program that promotes good oral health as part of general good health; as well as implementing and monitoring infection control policy and procedures. This qualification allows the dental assistant to select electives to address specific workplace needs in line with jurisdictional Dental Acts and Regulations.

Certificate III reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves the worker in direct client contact under supervision.

Certificate II level trainees will learn to provide support for the effective functioning of health services. These workers do not provide direct care assistance functions such as assisting other staff with the care of clients. Occupational titles may include:

  • Administration support
  • Cleaner
  • Domestic assistant
  • Food service assistant
  • Grounds maintenance worker
  • Kitchen hand
  • Maintenance assistant
  • Pathology courier
  • Stores assistant
  • Clerk
  • Driver
  • Housekeeping assistant
  • Laundry worker
  • Orderly Porter
  • Support services worker
  • Ward assistant

Certificate III level trainees will learn to provide support for the effective functioning of health services, requirement discretion and judgement. These functions are carried out under supervision. Trainees may also provide a team leadership, workplace training or leading hand function. Health Support Services do not involve direct care assistance tasks such as assisting other staff with care of clients. Occupational titles may include:

  • Laundry leading hand
  • Senior kitchen hand
  • Food safety supervisor
  • Maintenance supervisor
  • Senior cleaner

Certificate III reflects the role of pharmacy technicians and assistants who provide a range of assistance to pharmacists in hospital and community health settings. This may include pharmacies that are located outside of health services but supply medicines and products to hospitals and other health services.

Certificate IV reflects the role of skilled pharmacy technicians who work under the supervision of a pharmacist in a hospital or community setting. This may include pharmacies that are located outside of health services but supply medicines and products to hospitals and other health services.

Certificate IV reflects the role of massage therapists who provide general health maintenance treatments. It does not reflect the role of a remedial massage therapist. Practioners may be self-employed or work within larger health service.

Code of Conduct

The Public Health (General) Amendment Regulation 2008 prescribes a Code of Conduct for registered and unregistered health practitioners. Trainees are expected to comply with the Code of Conduct, available at: http://www.health.nsw.gov.au/resources/aboutus/legal/pdf/code_poster.pdf.

The regulation specifically provides that a complaint may be made against a health practitioner in relation to an alleged breach of the Code of Conduct.

Professional Indemnity

Trainees may need to have professional indemnity insurance, when they are 'practising' their skills in environments other than:

  • the registered training organisation (RTO) clinical environment that replicates a real massage therapy practice work environment
  • other clinical environment, practice centre or workplace environment agreed to and coordinated by the RTO for the purpose of skill development towards completion of the qualification

This insurance may be provided either by the employer or trainee in their own right. There are insurers who have trainee or student policies. Go to the Australian Association of Massage Therapy website for details.

This critical factor of insurance should be addressed when the traineeship is being established.

Certificate IV reflects the role of medical practice assistants whose work includes a broad range of administrative functions combined with tasks to support medical practitioners in the delivery to care to clients. These tasks are completed under direct supervision of a health care professional other than a medical practitioner, but this should only occur where:

  • The health care professional is in the same practice as the medical practitioner; and
  • The medical practitioner has agreed to the other health care professional providing the supervision.

A registered nurse must accept or refuse responsibility for supervision of an activity of a medical practice assistant, according to the Nursing Midwifery Board of Australia (NMBA) Decision-making framework. An enrolled nurse cannot provide supervision.

Certificate IV reflects the role of optical dispensers who dispense and supply appliances as prescribed by optometrists and/or ophthalmologists in accordance with Australian standards. Optical dispensers practice in range of environments including optical dispensaries, optometric practices and laboratories. They may be self-employed or employed by another optical dispenser, an optometrist, a major optical dispensing company or other retailers.

Certificate III reflects the role of pathology collectors. Workers in this role follow known routines and procedures, taking responsibility for their own work under general supervision. They combine communication, customer service and technical skills, and use direction and judgement to adapt and transfer their skills to different situations.

Diploma level reflects the role of business or practice managers who manage the operations of small to medium sized health practices.

Diploma level reflects the role of remedial massage therapists who work with clients presenting with soft tissue dysfunctions, musculoskeletal imbalance or restrictions in range of motion (ROM). Practitioners may be self-employed or work within a larger health services.

Certificate III reflects the role of individuals working in instrument sterilising roles in a sterilising service or reprocessing area.


Health Services - Aboriginal and Torres Strait Islander Health Care - Traineeship

Vocational Training Order

Date of effect 21 June 2013
Updated 10 September 2021
Qualifications
Terms of traineeships Full time:
  • HLT30113 Certificate III in Aboriginal and/or Torres Strait Islander Primary Health Care
    • 12 months or until the relevant competencies are achieved

Part-time:
See part-time apprenticeships and traineeships

Probationary period 2 months

Health Services - Administration - Traineeship

Vocational Training Order

Date of effect 24 October 2008
Updated 6 October 2015
Qualifications
Terms of traineeships Full time:
  • HLT37315 Certificate III in Health Administration
    • 12 months or until the relevant competencies are achieved
  • HLT47315 Certificate IV in Health Administration
    • 18 months or until the relevant competencies are achieved
Part-time:
See part-time apprenticeships and traineeships
Probationary period 2 months

Health Services - Allied Health Assistance - Traineeship

Vocational Training Order

Date of effect 21 December 2007
Updated 6 October 2015

Qualifications

Terms of traineeships Full time:
  • HLT33015 Certificate III in Allied Health Assistance
    • 12 months or until the relevant competencies are achieved
  • HLT43015 Certificate IV in Allied Health Assistance
    • 24 months or until the relevant competencies are achieved

Part-time:
See part-time apprenticeships and traineeships

School based

HLT33015 Certificate III in Allied Health Assistance

The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training.

Probationary period 2 months

Health Services - Dental Assisting# - Traineeship

Vocational Training Order

Date of effect 14 December 2007
Updated 10 September 2021
Qualifications
Terms of traineeships Full time:
  • HLT35021 Certificate III in Dental Assisting
    • 12 months or until the relevant competencies are achieved
  • HLT45021 Certificate IV in Dental Assisting*
    • 12 months or until the relevant competencies are achieved where the trainee holds HLT35021 Certificate III in Dental Assisting

Part-time:

See part-time apprenticeships and traineeships

School Based

The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training.

Probationary periods 2 months

Health Services - Health Services Assistance - Traineeship

Vocational Training Order

Date of effect 15 October 2010
Updated 6 October 2015
Qualification
Terms of traineeship

Full time:

  • 12 months or until the relevant competencies are achieved

Part-time:

See part-time apprenticeships and traineeships

School based

The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training.

Probationary period 2 months

Health Services - Health Support Services - Traineeship

Vocational Training Order

Date of effect 3 December 2007
Updated 29 February 2016
Qualifications
Terms of traineeships Full time:
  • HLT23215 Certificate II in Health Support Services
    • 12 months or until the relevant competencies are achieved
  • HLT33215 Certificate III in Health Support Services
    • 24 months or until the relevant competencies are achieved

Part-time:

See part-time apprenticeships and traineeships

Probationary period 2 months

Health Services - Hospital/Health Services Pharmacy Support - Traineeship

Vocational Training Order

Date of effect 24 October 2008
Updated 10 September 2021
Qualifications
Terms of traineeships Full time:
  • HLT47115 Certificate IV in Hospital/Health Services Pharmacy Support
    • 18 months or until the relevant competencies are achieved

Part-time:
See part-time apprenticeships and traineeships

Probationary period 2 months

Health Services - Massage Therapy - Traineeship

Vocational Training Order

Date of effect 6 October 2015
Qualification
Terms of traineeship Full time:
  • 18 months or until the relevant competencies are achieved
Part-time:

See part-time apprenticeships and traineeships

Probationary period 2 months

Health Services - Medical Practice Assisting - Traineeship

Vocational Training Order

Date of effect 21 June 2013
Updated 6 October 2015
Qualification
Terms of traineeship Full time:
  • 24 months or until the relevant competencies are achieved

Part-time:
See part-time apprenticeships and traineeships

Probationary period 2 months

Health Services - Optical Dispensing - Traineeship

Vocational Training Order

Date of effect 21 December 2007
Updated 6 October 2015
Qualification
Terms of traineeship Full time:
  • 24 months or until the relevant competencies are achieved

Part-time:
See part-time apprenticeships and traineeships

Probationary period 2 months

Health Services - Pathology Collection - Traineeship

Vocational Training Order

Date of effect 6 October 2015
Qualification
Terms of traineeship Full time:
  • 12 months or until the relevant competencies are achieved

Part-time:
See part-time apprenticeships and traineeships

Probationary period 2 months

Health Services – Practice Management - Traineeship

Vocational Training Order

Date of effect 24 September 2010
Updated 6 October 2015
Qualification
Term of traineeship Full time:
  • 24 months or until the relevant competencies are achieved

Part-time:
See part-time apprenticeships and traineeships

Probationary period 2 months

Health Services - Remedial Massage - Traineeship

Vocational Training Order

Date of effect 14 December 2012
Updated 6 October 2015
Qualification
Terms of traineeships Full time:
  • HLT52015 Diploma of Remedial Massage by direct entry 24 months or until the relevant competencies are achieved
    • 24 months or until the relevant competencies are achieved
    • 18 months or until the relevant competencies are achieved where the trainee holds HTL42015 Certificate IV in Massage Therapy

Part-time:
See part-time apprenticeships and traineeships

Probationary period 2 months

Health Services - Sterilisation - Traineeship

Vocational Training Order

Date of effect 14 December 2007
Updated 10 September 2021
Qualifications
Terms of traineeship Full time:
  • HLT37015 Certificate III in Sterilisation Services
    • 12 months or until the relevant competencies are achieved

Part-time:
See part-time apprenticeships and traineeships

Probationary period 2 months
Page last updated: 10 September 2021