Smart and Skilled - NSW Quality Framework

The Quality Framework sets the benchmark for quality for Smart and Skilled.

The NSW Quality Framework promotes a shared vision for quality and quality assurance in NSW Government-subsidised vocational education and training (VET) delivered through Smart and Skilled.

The framework does the following:

  • Sets out the standard of quality expected under Smart and Skilled
  • Explains how the quality of Smart and Skilled Providers is measured
  • Signals the intent of linking performance on quality measurements to funding and other Smart and Skilled market management activities
  • Details Training Services NSW’s approach to quality assurance activities.

Underpinning the framework is the expectation that quality under Smart and Skilled exceeds the minimum standards required to operate as a Registered Training Organisation. Instead there is a focus on best practice. What best practice looks like is detailed in the following areas that are key to training delivery and assessment:

  • Striving for improvement through a student-centred approach to the training experience
  • Expanding connection to industry so training is innovative and meets employer needs, and students have access to placements and exposure to the workplace
  • Providing high level individualised support for students, particularly disadvantaged students
  • Capability building of staff and systems
  • Using external sources to validate assessment practices.


Page last updated: 29 October 2020