Commissioner's Information Bulletin 673
Community Services - Traineeships
Community Services
Date of effect: 10 October 2018
Bulletin Information
This Commissioner's Information Bulletin (CIB) includes information on the CHC- Community Services Training Packages version 1, 2 and 3.
The following Vocations are designated:
- Community Services - Individual Support - Aged Support
- CHC33015 Certificate III in Individual Support (Ageing)
- Community Services - Individual Support - Disability Support
- CHC33015 Certificate III in Individual Support (Disability Support)
- Community Services - Individual Support – Home and Community
- CHC33015 Certificate III in Individual Support (Home and Community)
All other VTO's remain unchanged.
Superseded Bulletin
This Commissioner's Information Bulletin supersedes Bulletin 646.
On this page:
Vocational Training Orders (VTOs)
Click below for all VTOs in community services:
- Community Services - Ageing Support
- Community Services - Alcohol and Other Drugs
- Community Services - Community Services
- Community Services - Disability
- Community Services - Early Childhood Education and Care
- Community Services - Education Support
- Community Services - Employment Services
- Community Services - Individual Support
- Community Services - Individual Support - Aged Support
- Community Services - Individual Support - Disability Support
- Community Services - Individual Support - Home and Community**
- Community Services - Leisure and Health
- Community Services - Mental Health
- Community Services - Mental Health Peer Work
- Community Services - School Age Education and Care
- Community Services - Social Housing
- Community Services - Youth Justice
- Community Services - Youth Work
Qualifications, structure and packaging
Transition Arrangements
Industrial arrangements
Competency based completion
School based traineeships
Individual Support (Home and Community)**
Immunisation
Working with Children Check, the Aged Care Check and the National Criminal Record Check
Registered training organisations
Funding arrangements
Inspecting Vocational Training Orders
Enquiries
To sign up an apprentice or trainee call 1300 363 83. To find a job in an apprenticeship or traineeship search here.
David Collins
The Commissioner for Vocational Training
Job Descriptions
Certificate IV level trainees will complete specialised tasks and functions in aged care; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery. Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
Certificate IV reflects the role of entry level workers who provide services and interventions to clients with alcohol and other drugs issues and/or implement health promotion and community interventions. Work is undertaken in contexts such as community based organistions, withdrawal services, residential rehabilitation services and outreach services under the guidance of other practioners and professionals, with limited responsibility and within established parameters.
Certificate II maybe used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.
Certificate III reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision maybe direct or indirect. Work may take place in a range of community services organisations.
Diploma level reflects the roles of community services, case management and social housing individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
Certificate IV reflects the role of workers in a range of community settings and clients' homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and well-being. Workers promote a person-centred approach, work with direct supervision and may be required to supervise and/or coordinate a small team.
At Certificate III level the role of workers is reflected in a range of early childhood education settings. They support the implementation of an approved learning framework and support children's wellbeing, learning and development. Depending on the setting, educators may work under direct supervision or autonomously.
At Diploma level workers are responsible for designing and implementing curriculum in early childhood education and care services. They may have responsibility for supervision of volunteers or other staff.
Certificate III reflects the role of workers in a range of education settings, including public and independent schools and community education settings, who provide assistance and support to teachers and students under broad-based supervision. Some job roles may require tasks to be performed with a moderate level of autonomy and/or the provision of supervision/leadership to other staff/volunteers.
Certificate IV reflects the role of workers in a range of education settings, including public and independent schools and community education settings, who provide assistance and support to teachers and students under broad-based supervision. Some job roles may require tasks to be performed with a moderate level of autonomy and/or the provision of supervision/leadership to other staff/volunteers.
At Certificate IV level the workers provide a range of programs and services to individuals and groups of clients and employers to support them in locating, securing and maintaining suitable employment. Trainees will learn to:
- implement business strategies to expand client base
- source and assess candidates
- provide employment management services
- manage the recruitment process for client organisations
- facilitate, co-ordinate, promote, implement and monitor management activities on a day to day basis
Certificate III level reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.
Certificate IV reflects the role of workers participating in the design, implementation and evaluation of leisure, health activities and programs for clients in one or more sector areas. Workers may be in residential facilities and/or in community agencies and day centres, completing specialised tasks and functions in relation to leisure and health. While workers are responsible for their own outputs, work is carried out under direct supervision within defined organisation guidelines.
Certificate IV reflects the role of workers who provide self-directed recovery oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community based programs and activities focusing on mental health, menthal illness and psychiatric disability. Work is undertaken in a range of community contexts such as community based non-government organisations; home based outreach; centre-based programs; respite care; residential services; rehabilitation programs; clinical settings; or supporting people in employment. Work is carried out autonomously under the broad guidance of other practitioners and professionals.
Diploma trainees reflect the role of workers who provide services to clients in relation to mental health issues. They can provide counselling, referral, advocacy and education/health promotion services. These workers are required to have high level specialist knowledge skills and competencies especially in regard to laws affecting people with mental health issues, the range of services available to them and health issues related to mental health.
Certificate IV reflects the role of workers who have lived experience of mental illness as either a consumer or carer and who wok in mental health services in roles that support consumer peers or carer peers. Workers are employed in the mental health sector in government, public or community managed services.
Certificate IV trainees work with school age children in outside school hours care and vacation programs.
At Diploma level workers are responsible for the day-to-day running of a before and after school care and/or vacation care service, including planning and managing programs which address regulatory and duty of care requirements.
Certificate IV reflects the role of workers who are engaged in delivering social housing services and support to tenants, residents, applicants and the community, including clients who are experiencing homelessness or at risk of experiencing homelessness. Workers at this level may work under limited supervision in an administrative and/or assisting capacity in delivering housing support services in the social housing sector.
Jobs at the Certificate IV in Juvenile Justice are in the challenging field of youth justice work. This Juvenile Justice qualification covers workers who supervise young people (aged 10-18) who have been directed by the justice system to be in the care and direction of authorised community and government agencies.
Jobs include developing and co-ordinating programs for young people through a range of community based programs designed to address the social, behavioural, health, welfare, development and protection needs of young people.
This qualification covers workers who develop and facilitate programs for young people through a range of community based programs designed to address the social, behavioural, health, welfare, development and protection needs of young people. This work may be undertaken through employment in community, government and welfare agencies and workers will be:
- responsible for implementing policies and guidelines of the employing organisation
- largely self-directed with fairly autonomous decision making capacity under the indirect supervision of a manager
At Certificate IV level the trainee will learn to:
- build relationships
- conduct assessments
- organise group work
- plan programs/provide training related to employment, recreation and adventure
- provide crisis support
- case manage
- write reports
- attend court
Community Services - Ageing Support - Traineeship
Vocational Training Order
Date of effect | 6 October 2015 |
Qualification | CHC43015 Certificate IV in Ageing Support |
Terms of traineeship | Full time:
|
Probationary period | 2 months |
Community Services - Alcohol and Other Drugs - Traineeship
Vocational Training Order
Date of effect | 16 October 2009 |
Updated | 6 October 2015 |
Qualification | CHC43215 Certificate IV in Alcohol and Other Drugs |
Terms of traineeship | Full time:
|
Probationary period | 2 months |
Community Services - Community Services - Traineeship
Vocational Training Order
Date of effect | 6 October 2015 |
Updated | 14 December 2015 |
Qualifications | |
Terms of traineeships | Full time:
|
School based | CHC32015 Certificate III in Community Services The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training. |
Probationary period | 2 months |
Community Services - Disability - Traineeship
Vocational Training Order
Date of effect | 9 October 2009 |
Updated | 10 October 2018 |
Qualification | CHC43115 Certificate IV in Disability |
Terms of traineeship | Full time:
|
Probationary period | 2 months |
Community Services - Early Childhood Education and Care - Traineeship
Vocational Training Order
Date of effect | 9 September 2013 |
Qualifications | |
Terms of traineeships | Full time:
|
School based | CHC30113 Certificate III in Early Childhood Education and Care The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training. |
Probationary period | 2 months |
Community Services - Education Support - Traineeship
Vocational Training Order
Date of effect | 28 October 2011 |
Updated | 9 September 2013 |
Qualifications | |
Terms of traineeships | Full time:
|
School based | CHC30213 Certificate III in Education Support The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training. |
Probationary period | 2 months |
Community Services - Employment Services - Traineeship
Vocational Training Order
Date of effect | 17 July 2009 |
Updated | 29 February 2016 |
Qualifications | CHC41115 Certificate IV in Employment Services |
Terms of traineeships | Full time:
|
Probationary period | 2 months |
Community Services - Individual Support - Traineeship
Vocational Training Order
Date of effect | 6 October 2015 |
Qualifications | CHC33015 Certificate III in Individual Support |
Terms of traineeship | Full time:
|
School based | CHC33015 Certificate III in Individual Support The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training. |
Probationary period | 2 months |
Community Services - Individual Support - Aged Support Traineeship
Vocational Training Order
Date of effect | 8 June 2018 |
Qualifications | CHC33015 Certificate III in Individual Support |
Terms of traineeship | Full time:
|
School based | CHC33015 Certificate III in Individual Support The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training. |
Probationary period | 2 months |
Community Services - Individual Support - Disability Support Traineeship
Vocational Training Order
Date of effect | 8 June 2018 |
Qualifications | CHC33015 Certificate III in Individual Support |
Terms of traineeship | Full time:
|
School based | CHC33015 Certificate III in Individual Support The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training. |
Probationary period | 2 months |
Community Services - Individual Support - Home and Community Traineeship**
Vocational Training Order
Date of effect | 8 June 2018 |
Qualifications | CHC33015 Certificate III in Individual Support** |
Terms of traineeship | Full time:
|
Probationary period | 2 months |
Community Services - Leisure and Health - Traineeship
Vocational Training Order
Date of effect | 9 October 2009 |
Updated | 6 October 2015 |
Qualification | CHC43415 Certificate IV in Leisure and Health |
Terms of traineeship | Full time:
|
Probationary period | 2 months |
Community Services - Mental Health - Traineeship
Vocational Training Order
Date of effect | 9 October 2009 |
Updated | 6 October 2015 |
Qualifications | |
Terms of traineeships | Full time:
|
Probationary period | 2 months |
Community Services - Mental Health Peer Work - Traineeship
Vocational Training Order
Date of effect | 9 October 2009 |
Updated | 6 October 2015 |
Qualification | CHC43515 Certificate IV in Mental Health Peer Work |
Terms of traineeship | Full time:
|
Probationary period | 2 months |
Community Services - School Age Education and Care - Traineeship
Vocational Training Order
Date of effect | 9 September 2013 |
Qualifications | |
Terms of traineeships | Full time:
|
School based | CHC40113 Certificate IV in School Age Education and Care The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training. |
Probationary period | 2 months |
Community Services - Social Housing - Traineeship
Vocational Training Order
Date of effect | 9 October 2009 |
Updated | 6 October 2015 |
Qualifications | CHC42215 Certificate IV in Social Housing |
Terms of traineeships | Full time:
|
Probationary period | 2 months |
Community Services - Youth Justice - Traineeship
Vocational Training Order
Date of effect | 22 January 2010 |
Updated | 6 September 2013 |
Qualification | CHC40513 Certificate IV in Youth Justice |
Terms of traineeship | Full time:
|
Probationary period | 2 months |
Community Services - Youth Work - Traineeship
Vocational Training Order
Date of effect | 25 September 2009 |
Updated | 6 September 2013 |
Qualification | |
Terms of traineeship | Full time:
|
Probationary period | 2 months |