Commissioner's Information Bulletin 673

Community Services - Traineeships

Community Services

Date of effect: 10 October 2018

Bulletin Information

This Commissioner's Information Bulletin (CIB) includes information on the CHC- Community Services Training Packages version 1, 2 and 3.

The following Vocations are designated:

  • Community Services - Individual Support - Aged Support
    • CHC33015 Certificate III in Individual Support (Ageing)
  • Community Services - Individual Support - Disability Support
    • CHC33015 Certificate III in Individual Support (Disability Support)
  • Community Services - Individual Support – Home and Community
    • CHC33015 Certificate III in Individual Support (Home and Community)

All other VTO's remain unchanged.

Superseded Bulletin

This Commissioner's Information Bulletin supersedes Bulletin 646.

Qualifications, structure and packaging

Transition Arrangements

Industrial arrangements

Competency based completion

School based traineeships

Individual Support (Home and Community)**

Immunisation

Working with Children Check, the Aged Care Check and the National Criminal Record Check

Registered training organisations

Funding arrangements

Inspecting Vocational Training Orders

Enquiries


Job Descriptions

Certificate IV level trainees will complete specialised tasks and functions in aged care; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery. Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

Certificate IV reflects the role of entry level workers who provide services and interventions to clients with alcohol and other drugs issues and/or implement health promotion and community interventions. Work is undertaken in contexts such as community based organistions, withdrawal services, residential rehabilitation services and outreach services under the guidance of other practioners and professionals, with limited responsibility and within established parameters.

Certificate II maybe used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

Certificate III reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision maybe direct or indirect. Work may take place in a range of community services organisations.

Diploma level reflects the roles of community services, case management and social housing individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

Certificate IV reflects the role of workers in a range of community settings and clients' homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and well-being. Workers promote a person-centred approach, work with direct supervision and may be required to supervise and/or coordinate a small team.

At Certificate III level the role of workers is reflected in a range of early childhood education settings. They support the implementation of an approved learning framework and support children's wellbeing, learning and development. Depending on the setting, educators may work under direct supervision or autonomously.

At Diploma level workers are responsible for designing and implementing curriculum in early childhood education and care services. They may have responsibility for supervision of volunteers or other staff.

Certificate III reflects the role of workers in a range of education settings, including public and independent schools and community education settings, who provide assistance and support to teachers and students under broad-based supervision. Some job roles may require tasks to be performed with a moderate level of autonomy and/or the provision of supervision/leadership to other staff/volunteers.

Certificate IV reflects the role of workers in a range of education settings, including public and independent schools and community education settings, who provide assistance and support to teachers and students under broad-based supervision. Some job roles may require tasks to be performed with a moderate level of autonomy and/or the provision of supervision/leadership to other staff/volunteers.

At Certificate IV level the workers provide a range of programs and services to individuals and groups of clients and employers to support them in locating, securing and maintaining suitable employment. Trainees will learn to:

  • implement business strategies to expand client base
  • source and assess candidates
  • provide employment management services
  • manage the recruitment process for client organisations
  • facilitate, co-ordinate, promote, implement and monitor management activities on a day to day basis

Certificate III level reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Certificate IV reflects the role of workers participating in the design, implementation and evaluation of leisure, health activities and programs for clients in one or more sector areas. Workers may be in residential facilities and/or in community agencies and day centres, completing specialised tasks and functions in relation to leisure and health. While workers are responsible for their own outputs, work is carried out under direct supervision within defined organisation guidelines.

Certificate IV reflects the role of workers who provide self-directed recovery oriented support for people affected by mental illness and psychiatric disability. Work involves implementing community based programs and activities focusing on mental health, menthal illness and psychiatric disability. Work is undertaken in a range of community contexts such as community based non-government organisations; home based outreach; centre-based programs; respite care; residential services; rehabilitation programs; clinical settings; or supporting people in employment. Work is carried out autonomously under the broad guidance of other practitioners and professionals.

Diploma trainees reflect the role of workers who provide services to clients in relation to mental health issues. They can provide counselling, referral, advocacy and education/health promotion services. These workers are required to have high level specialist knowledge skills and competencies especially in regard to laws affecting people with mental health issues, the range of services available to them and health issues related to mental health.

Certificate IV reflects the role of workers who have lived experience of mental illness as either a consumer or carer and who wok in mental health services in roles that support consumer peers or carer peers. Workers are employed in the mental health sector in government, public or community managed services.

Certificate IV trainees work with school age children in outside school hours care and vacation programs.
At Diploma level workers are responsible for the day-to-day running of a before and after school care and/or vacation care service, including planning and managing programs which address regulatory and duty of care requirements.

Certificate IV reflects the role of workers who are engaged in delivering social housing services and support to tenants, residents, applicants and the community, including clients who are experiencing homelessness or at risk of experiencing homelessness. Workers at this level may work under limited supervision in an administrative and/or assisting capacity in delivering housing support services in the social housing sector.

Jobs at the Certificate IV in Juvenile Justice are in the challenging field of youth justice work. This Juvenile Justice qualification covers workers who supervise young people (aged 10-18) who have been directed by the justice system to be in the care and direction of authorised community and government agencies.

Jobs include developing and co-ordinating programs for young people through a range of community based programs designed to address the social, behavioural, health, welfare, development and protection needs of young people.

This qualification covers workers who develop and facilitate programs for young people through a range of community based programs designed to address the social, behavioural, health, welfare, development and protection needs of young people. This work may be undertaken through employment in community, government and welfare agencies and workers will be:

  • responsible for implementing policies and guidelines of the employing organisation
  • largely self-directed with fairly autonomous decision making capacity under the indirect supervision of a manager

At Certificate IV level the trainee will learn to:

  • build relationships
  • conduct assessments
  • organise group work
  • plan programs/provide training related to employment, recreation and adventure
  • provide crisis support
  • case manage
  • write reports
  • attend court

Community Services - Ageing Support - Traineeship

Vocational Training Order

Date of effect 6 October 2015
Qualification CHC43015 Certificate IV in Ageing Support
Terms of traineeship Full time:
  • CHC43015 Certificate IV in Ageing Support by direct entry
    • 24 months or until the relevant competencies are achieved
  • CHC43015 Certificate IV in Ageing Support where the trainee holds CHC33015 Certificate III in Individual Support (Ageing)
    • 18 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months

Community Services - Alcohol and Other Drugs - Traineeship

Vocational Training Order

Date of effect 16 October 2009
Updated 6 October 2015
Qualification CHC43215 Certificate IV in Alcohol and Other Drugs
Terms of traineeship Full time:
  • 24 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months

Community Services - Community Services - Traineeship

Vocational Training Order

Date of effect 6 October 2015
Updated 14 December 2015
Qualifications
Terms of traineeships Full time:
  • CHC22015 Certificate II in Community Services by direct entry
    • 12 months or until the relevant competencies are achieved
  • CHC32015 Certificate III in Community Services by direct entry
    • 18 months or until the relevant competencies are achieved
  • CHC32015 Certificate III in Community Services where the trainee holds CHC22015 Certificate II in Community Services
    • 12 months or until the relevant competencies are achieved
  • CHC42015 Certificate IV in Community Services by direct entry
    • 24 months or until the relevant competencies are achieved
  • CHC42015 Certificate IV in Community Services where the trainee holds CHC32015 Certificate III in Community Services
    • 18 months or until the relevant competencies are achieved
  • CHC52015 Diploma in Community Services
    • 24 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
School based

CHC32015 Certificate III in Community Services

The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training.

Probationary period 2 months

Community Services - Disability - Traineeship

Vocational Training Order

Date of effect 9 October 2009
Updated 10 October 2018
Qualification CHC43115 Certificate IV in Disability
Terms of traineeship Full time:
  • CHC43115 Certificate IV in Disability by direct entry
    • 24 months or until the relevant competencies are achieved
  • CHC43115 Certificate IV in Disability where the trainee holds CHC33015 Certificate III in Individual Support (Disability)
    • 18 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months

Community Services - Early Childhood Education and Care - Traineeship

Vocational Training Order

Date of effect 9 September 2013
Qualifications
Terms of traineeships Full time:
  • CHC30113 Certificate III in Early Childhood Education and Care
    • 12 months or until the relevant competencies are achieved
  • CHC50113 Diploma of Early Childhood Education and Care by direct entry
    • 24 months or until the relevant competencies are achieved
  • CHC50113 Diploma of Early Childhood Education and Care where the trainee holds CHC30113 Certificate III in Early Childhood Education and Care
    • 18 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
School based

CHC30113 Certificate III in Early Childhood Education and Care

The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training.

Probationary period 2 months

Community Services - Education Support - Traineeship

Vocational Training Order

Date of effect 28 October 2011
Updated 9 September 2013
Qualifications
Terms of traineeships Full time:
  • CHC30213 Certificate III in Education Support
    • 12 months or until the relevant competencies are achieved
  • CHC40213 Certificate IV in Education Support by direct entry
    • 24 months or until the relevant competencies are achieved
  • CHC40213 Certificate IV in Education Support where the trainee holds CHC30213 Certificate III in Education Support
    • 18 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
School based

CHC30213 Certificate III in Education Support

The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training.

Probationary period 2 months

Community Services - Employment Services - Traineeship

Vocational Training Order

Date of effect 17 July 2009
Updated 29 February 2016
Qualifications CHC41115 Certificate IV in Employment Services
Terms of traineeships Full time:
  • 24 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months

Community Services - Individual Support - Traineeship

Vocational Training Order

Date of effect 6 October 2015
Qualifications CHC33015 Certificate III in Individual Support
Terms of traineeship Full time:
  • 12 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
School based

CHC33015 Certificate III in Individual Support

The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training.

Probationary period 2 months

Community Services - Individual Support - Aged Support Traineeship

Vocational Training Order

Date of effect 8 June 2018
Qualifications CHC33015 Certificate III in Individual Support
Terms of traineeship Full time:
  • 12 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
School based

CHC33015 Certificate III in Individual Support

The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training.

Probationary period 2 months

Community Services - Individual Support - Disability Support Traineeship

Vocational Training Order

Date of effect 8 June 2018
Qualifications CHC33015 Certificate III in Individual Support
Terms of traineeship Full time:
  • 12 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
School based

CHC33015 Certificate III in Individual Support

The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training.

Probationary period 2 months

Community Services - Individual Support - Home and Community Traineeship**

Vocational Training Order

Date of effect 8 June 2018
Qualifications CHC33015 Certificate III in Individual Support**
Terms of traineeship Full time:
  • 12 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months

Community Services - Leisure and Health - Traineeship

Vocational Training Order

Date of effect 9 October 2009
Updated 6 October 2015
Qualification CHC43415 Certificate IV in Leisure and Health
Terms of traineeship Full time:
  • 24 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months

Community Services - Mental Health - Traineeship

Vocational Training Order

Date of effect 9 October 2009
Updated 6 October 2015
Qualifications
Terms of traineeships Full time:
  • CHC43315 Certificate IV in Mental Health
    • 24 months or until the relevant competencies are achieved
  • CHC53315 Diploma of Mental Health - direct entry
    • 24 months or until the relevant competencies are achieved
  • CHC53315 Diploma of Mental Health where the trainee holds CHC43315 Certificate IV in Mental Health
    • 18 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months

Community Services - Mental Health Peer Work - Traineeship

Vocational Training Order

Date of effect 9 October 2009
Updated 6 October 2015
Qualification CHC43515 Certificate IV in Mental Health Peer Work
Terms of traineeship Full time:
  • 24 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months

Community Services - School Age Education and Care - Traineeship

Vocational Training Order

Date of effect 9 September 2013
Qualifications
Terms of traineeships Full time:
  • CHC40113 Certificate IV in School Age Education and Care
    • 12 months or until the relevant competencies are achieved
  • CHC50213 Diploma of School Age Education and Care by direct entry
    • 24 months or until the relevant competencies are achieved
  • CHC50213 Diploma of School Age Education and Care where the trainee holds CHC40113 Certificate IV in School Age Education and Care
    • 18 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
School based

CHC40113 Certificate IV in School Age Education and Care

The term for a school based traineeship will be calculated in months from the date of commencement to 31 December of the HSC year. During this period the school-based trainee must undertake a minimum of 100 days of on-the-job training.

Probationary period 2 months

Community Services - Social Housing - Traineeship

Vocational Training Order

Date of effect 9 October 2009
Updated 6 October 2015
Qualifications CHC42215 Certificate IV in Social Housing
Terms of traineeships Full time:
  • 24 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months

Community Services - Youth Justice - Traineeship

Vocational Training Order

Date of effect 22 January 2010
Updated 6 September 2013
Qualification CHC40513 Certificate IV in Youth Justice
Terms of traineeship Full time:
  • 24 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months

Community Services - Youth Work - Traineeship

Vocational Training Order

Date of effect 25 September 2009
Updated 6 September 2013
Qualification
Terms of traineeship Full time:
  • 24 months or until the relevant competencies are achieved
Part-time: See part-time apprenticeships and traineeships
Probationary period 2 months
Page last updated: 10 October 2018