Training Services NSW

Head Office

Training Services NSW
NSW Department of Industry
Level 12, 1 Oxford Street
Darlinghurst, NSW 2010

Locked Bag 53
Darlinghurst NSW 1300

Ph 02 9338 6600
Online enquiry form

Regional Offices

Apprenticeships and traineeships advice and assistance, industry engagement, brokering arrangements for programs and support for skills development in NSW.

Ph 13 28 11
All Training Services regional offices
Listing by postcode
Online enquiry form

Apprenticeships and Traineeships

Apprenticeships & traineeship regulation, trade skills recognition, dispute resolution, Vocational Training Review Panel, declaration of trades & traineeships, vocational training orders.

Ph 02 9266 8450

Aboriginal Services

Aboriginal Contact Officers

Advice, support for aboriginal apprentices and trainees, and their employers; advice & assistance with regional developments; information on The Way Ahead for Aboriginal People Program.

Ph 13 28 11

Find out more.

Training Market Operations/Approved Provider customer services

Assistance with provider contract for RTOs, STS Online technical queries.

Ph 02 9266 8008
Fax 02 6391 4718

Training Awards

The NSW Training Awards is celebrating 60 years of recognising VET in NSW.

Ph 1800 306 999

Find out more.

NSW Skills Board

The NSW Skills Board advises the NSW Government on how best to meet the skills and training needs of NSW individuals, industry, regions and the economy. The Board provides independent, high level, strategic advice on the vocational education and training system in NSW.

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Awards and conditions


Fair Work Ombudsman
Ph 13 13 94

Awards and employment conditions under the Fair Work national workplace relations system, help, wage calculators, apprentices and trainees, make a complaint.

Fair Work Australia
Ph 1300 799 675

National Tribunal for workplace matters such as industrial condition and relations, awards and agreements, factsheets and guides.


Advice on current national and state Industrial Relations system.

Ph 13 16 28
Industrial Relations

NSW Business licence Information Service

Information and issue of trade licences eg plumber

Ph 13 32 20

Civil Aviation Safety Authority

Information on issue of licences in the aircraft industry

Ph 13 17 57

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Australian Apprenticeships Support Network

Australian Apprenticeships Support Network (AASN)

Provides administrative support to employers and apprentices and trainees in the Apprenticeship System - signups, incentives etc

List of all AASNs in Australia

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Registered Training Organisations

Australian Skills Quality Authority (ASQA)

Regulates, accredits, audits training organisations and training packages.


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Employment Services Providers

Australian JobSearch

Employment Services Providers are agencies that provide support for people looking for work. This site provides job seeking assistance including preparatory support and tools; additional support for people with special needs.


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Government departments

Transport Roads & Maritime Services

Registration rebates for apprentices


Commission for Children and young people

Legislation and regulation to protect children and young people in the workplace.


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Group Training

Group Training Organisations

GTOs employ apprentices and trainees and 'host' them out to employers. GTOs take responsibility for all the administration and paperwork. This is a list of all Group Training Organisations registered in NSW.

Registered Group Training Organisations in NSW

Group Training Association of NSW

The Group Training Association of NSW (GTA NSW) is a network of 25 not for profit organisations operating on an industry or regional basis.

Ph 9746 9333

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VET in Schools

School based Apprenticeships & traineeships

Guidelines and regulations for and lists of apprenticeships and traineeships undertaken by school students; financial assistance for employers and more.


VET in Schools Directorate

Information for Students, teachers, parents and businesses on VET in schools.


NSW Board of Studies

Curriculum development; approves VET in schools; find a list of board approved qualifications; RPL between courses.


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Industry and occupational advice

Industry Training Advisory Bodies (ITABs)

ITABs are key industry contacts for the NSW Government. They provide independent industry advice on the training and skill needs of industry which will facilitate workforce development.

Find out more.

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Our aim is to make our content accessible to the widest possible audience, including people using assistive technology.

We are improving our site to meet W3C's Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, which are endorsed by the NSW Government.

This website is the work of many authors and is a dynamic environment. If you have a problem accessing any of our content, please contact us by emailing or calling 1300 772 104 and we will make every effort to provide you with the information you need in a timely manner.

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Page last updated: 05 July 2016