On this page:
Training Services NSW
Regional & Metropolitan Centres
Apprenticeships and traineeships advice and assistance, industry engagement, brokering arrangements for programs and support for skills development in NSW.
Ring 13 28 11 to be directed to your nearest office.
For general enquiries
Complete our online Enquiry Form
Training Services NSW
NSW Department of Education
Level 12, 1 Oxford Street
PO Box 960
Darlinghurst NSW 1300
For Compliments, Complaints or Suggestions
You may want to use our online Your Feedback widget located on the right hand side of this page.
This is easy to use to provide details of your:
- complaint or
Learn about our complaints handling process.
Hearing or speech impaired
For internet relay visit the National Relay Service.
Translator and interpreter services
For translator and interpreter services call 13 14 50 and ask them to call us on 1300 772 104.
Apprenticeships and Traineeships
Certificate of Proficiency for licensing or employment
An application for a Certificate of Proficiency for licensing or employment purposes may be submitted.
Counter Open 09:00am to 4:30pm Monday to Friday
Level 12, 1 Oxford Street
Darlinghurst NSW 2010
Phone: 1300 772 104
Intl: +612 8267 7770
The Commissioner hears and reviews complaints and disputes in regard to apprenticeships and traineeships and Certificate of Proficiency.
Continuing Apprentices Placement Services (CAPS)
Apprentices who have lost their employment and who wish to continue their apprenticeship are invited to register with CAPS. Employers looking for continuing apprentices can register their vacancies with CAPS.
Apprenticeships and Traineeships - directions on policy
The declaration of trades and traineeships, Vocational Training Orders and Commissioner Information Bulletins (CIBs).
Training NSW created the Aboriginal Services unit to manage a number of programs, provide advice, support for aboriginal apprentices and trainees, and their employers and advice & assistance with regional developments.
Contact a Training Services NSW Aboriginal Training Co-Ordinator for assistance and information.
Training Market Operations/Approved Provider customer services
NSW Skills Board
The NSW Skills Board advises the NSW Government on how best to meet the skills and training needs of NSW individuals, industry, regions and the economy. The Board provides independent, high level, strategic advice on the vocational education and training system in NSW.
Awards and Conditions
Awards and employment conditions under the Fair Work national workplace relations system, help, wage calculators, apprentices and trainees, make a complaint.
Ph 13 13 94
National Tribunal for workplace matters such as industrial condition and relations, awards and agreements, fact sheets and guides.
Ph 1300 799 675
NSW Industrial Relations provides advice on current national and state Industrial Relations system.
Ph 13 16 28
The NSW Department of Fair Trading licenses all builders and tradespeople that carry out work in the residential building industry in NSW.
Ph 13 32 20
Australian Business Licence and Information Service (ABLIS)
ABLIS helps you find the government licenses, permits, approvals, registrations, codes of practice, standards and guidelines you need to know about to meet compliance responsibilities.
Ph 13 32 20
Civil Aviation Safety Authority (CASA)
CASA issues a range of icenses, permits and approvals to allow the conduct of aviation-related activities.
Ph 13 17 57
Australian Apprenticeships Support Network
Australian Apprenticeships Support Network (AASN)
Provides administrative support to employers and apprentices and trainees in the Apprenticeship System - signups, incentives etc
Ph 13 38 73
Registered Training Organisations - National Regulator
Australian Skills Quality Authority (ASQA)
ASQA is the national regulator for Australia's vocational education and training sector. ASQA regulates courses and training providers to ensure nationally approved standards are met.
Ph 1300 701 801
Employment Services Providers
jobactive connects job seekers with employers. This site provides job seeking assistance including preparatory support and job search tool; additional support for people with special needs.
Job seekers hotline 13 62 68
Transport Roads & Maritime Services
Office of the Children's Guardian
The Office of the Children's Guardian works to improve the protection of children in NSW by helping organisations, employers and individuals understand the meaning, importance and benefits of being child-safe by promoting and regulating quality, child safe organisations and services.
Group training Organisations
GTOs employ apprentices and trainees and 'host' them out to employers. GTOs take responsibility for all the administration and paperwork. This is a list of all Group Training Organisations registered in NSW.
Apprenticeship Employment Network NSW & ACT
The Apprenticeship Employment Network NSW & ACT is a not for profit organisation whose objective is to work with our members to create additional high quality apprenticeship and traineeship opportunities.
Enquiries: 02 9746 9333
NSW Group Training Organisation GTO Applications
Applications and enquiries for Group Training Organisation (GTO) Recruitment Program and Apprenticeship Completion Incentive Program
VET in Schools
School Based Apprenticeships and Traineeships
Guidelines and regulations for and lists of school based apprenticeships and traineeships undertaken by school students; financial assistance for employers and more.
Senior Pathways and VET programs for Secondary Students
Information for students, teachers, parents and businesses on VET programs for secondary students.
Industry and Occupational Advice
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We are improving our site to meet W3C's Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, which are endorsed by the NSW Government.
This website is the work of many authors and is a dynamic environment. If you have a problem accessing any of our content, please contact us by emailing email@example.com or phone 13 28 11 to be directed to your local Training Services NSW Centre and we will make every effort to provide you with the information you need in a timely manner.